ABTS Statement regarding tax preparation policy changes in response to Oregon social distancing orders
In response to state public safety guidelines and to promote a safe environment for all involved ABTS has changed our tax preparation workflow.
For the foreseeable future we are no longer holding in person appointments for tax preparation due to social distancing measures. If you had an appointment previously, you may either drop off and wait for a call or you may come in at your scheduled time, we can work on the return as planned during your appointment time, but we ask that you wait in your vehicle, the preparer can discuss the return as it is being worked on with you over the phone.
We know there are many people that are in a precarious financial situation due to the shutdown of many businesses. We are happy to prioritize tax returns with refunds to get people the much needed emergency funds to get through this stressful situation. Please let us know you are expecting a refund so that we can push your return up the queue.
- If you are not in a hurry, you can get us your documents for preparation in any of the following ways:
Documents can be dropped off in person in the drop box in the lobby
- They can be uploaded to our secure web portal at https://abtscorp.sharefile.com/share/filedrop
- Faxed to us at 541-689-7075
- They can be mailed via post office or other delivery service of your choice.
Drop-off and pickup clients, we are sanitizing contact surfaces between clients and trying to keep things clean as possible. Please try to maintain a distance of at least 6 feet from fellow customers and the receptionist. This is for the safety of all involved and required by the executive order for businesses continuing to operate during the COVID-19 event.
We recommend including contact information and preferred contact method (email or phone call) with delivery of your documents.
We are getting a high volume of drop-offs, please be patient and your tax preparer will contact you as soon as they get working on your return with any questions.
If you would like, you can request a phone appointment to talk to a tax preparer at a specific time, or call the office and leave a message with the receptionist and someone will get back to you as soon as possible.
We wish you all the best, stay safe and stay healthy.